Chargeback is a process that allows customers to dispute certain financial transactions through the financial institution that issued their payment card.

After a request is submitted, the bank reviews the provided information, evaluates the circumstances of the transaction, and communicates with relevant parties involved in the payment process.
Several factors may influence the outcome:
the timing of the request;
available supporting documents;
communication history with the company;
transaction details;
accuracy of the submitted information.
Every case is reviewed individually. There is no universal solution for all situations, which is why an initial assessment is an important part of the process.
Contact our team to receive an initial assessment of your case and learn about the possible next steps.